Considering adding WhatsApp to your communications channel? Here’s what you need to know.
- Mobile-based personal app
- Downloadable desktop app available
- Intended for personal communication
Limitations
- Personal use only
- Commercial communications are often flagged as possible SPAM on the receiver end
Edgility Solution
- We’re not able to provide a solution for those looking to replace or create a personal WhatsApp account
Business App
- Mobile-based personal app
- Downloadable desktop app available
- Intended for commercial communication
Limitations
- Commercial communication only
- No bulk sending
- Only suitable for small business
Edgility Solution
- Virtual Number for registration of your WhatsApp Business App that can also be used for SMS + MMS or Call Forwarding.
Business Platform
- Integrated into touchSMS
- Verified and provisioned via Meta
- Intended for commercial communication only
Limitations
- Setup and “per message” charges apply
- Bulk sending only via Meta-approved message templates.
Edgility Solution
- Virtual Number for registration of your WhatsApp Business App that can also be used for SMS + MMS or Call Forwarding.
- Integration of WhatsApp in touchSMS as an additional sending channel
- Assistance with setup and message template approval via Meta.
