Purchase a Virtual Number (also referred to as a Dedicated Number or Long Code) to send and receive text messages. Edgility offers clients 3 types of Virtual Numbers :
Standard Virtual Numbers – these allow you to send SMS and receive SMS and MMS.
Call Forward Virtual Numbers – these allow you to send and receive SMS and have calls to this number forwarded to a mobile or landline of your choice.
Voice Virtual Numbers – enabling SMS functionality on your existing VoIP mobile number. **Currently only servicing VoIPline Telecom customers
VNs are ideal for 2-way message campaigns. Promote your virtual mobile number through brochures, website and advertising campaigns. Create streamlined and cost-effective engagement with your clients and prospects. Customers can request information, opt-in to promotions or provide feedback. Use keywords to automate the process.
Unlike standard reply-based SMS, a virtual number allows customers to “text in” at any time, giving them the flexibility to initiate conversations whenever they need.
Automate responses and actions when an inbound message is received. Whether it’s sending an out-of-office reply, updating a contact list, or triggering an integration, workflows streamline communication.
Stay compliant effortlessly. When a recipient opts out, our system automatically handles the request, ensuring they no longer receive messages while keeping your lists up to date.
Use your virtual number to send and receive SMS through our powerful integrations, including Microsoft Teams, Outlook, HubSpot, Go High Level, and more – keeping all your communications in one place.
Register a virtual number for shared 2FA access, ensuring secure, centralised authentication for teams and business systems.
Promote your virtual number through your current marketing collateral – print, billboards, radio, TV, social media etc. Allow your customers to text in for a chance to win, whilst legitimately collecting data.
Organise your data into specific groups, profiles or demographics. Create tailored campaigns in minutes for each group. For example group your database by location and alert customers when there are specials or promotions near their location.
Allow your customers to text their order to your virtual number and set-up auto replies to confirm orders have been received.
Create conversations by send using your virtual number and receive valuable feedback from you customers. You could set-up survey and rewards.