Purchase a Virtual Number (also referred to as a Dedicated Number or Long Code) to send and receive text messages. Edgility offers clients 3 types of Virtual Numbers :
Standard Virtual Numbers – these allow you to send SMS and receive SMS and MMS.
Call Forward Virtual Numbers – these allow you to send and receive SMS and have calls to this number forwarded to a mobile or landline of your choice.
Voice Virtual Numbers – enabling SMS functionality on your existing VoIP mobile number. **Currently only servicing VoIPline Telecom customers
VNs are ideal for 2-way message campaigns. Promote your virtual mobile number through brochures, website and advertising campaigns. Create streamlined and cost-effective engagement with your clients and prospects. Customers can request information, opt-in to promotions or provide feedback. Use keywords to automate the process.
Create and Manage simultaneous SMS campaigns with MessagePort. Set-up auto replies or keywords for specific campaigns to send targeted offers or promotions.
Set-up keywords to allow people to opt-in to your lists, create multiple keywords per campaign to allow a specific automated reply to be sent when triggered by a specific keyword.
Set-up an auto reply for each of your virtual numbers or take it to the next level and set up multiple keywords with specific auto-replies.
‘Opt-out? reply STOP’. Through MessagePort, your unsubscribe list is kept up to date while your SMS marketing campaign remains 100% compliant.
Send to any number of recipients and set up an automatic follow up SMS to be sent at a later date, to any recipient who did not respond to your original message. This is great for building attendee lists.
Promote your virtual number through your current marketing collateral – print, billboards, radio, TV, social media etc. Allow your customers to text in for a chance to win, whilst legitimately collecting data.
Organise your data into specific groups, profiles or demographics. Create tailored campaigns in minutes for each group. For example group your database by location and alert customers when there are specials or promotions near their location.
Allow your customers to text their order to your virtual number and set-up auto replies to confirm orders have been received.
Create conversations by send using your virtual number and receive valuable feedback from you customers. You could set-up survey and rewards.