Why should I use my VoIP number to send SMS?

Using a single VoIP number for both calls and SMS provides a streamlined, cohesive communication experience for your customers. It builds trust by maintaining consistency, as clients can easily identify and respond to one familiar number. This unified approach simplifies business processes, consolidating communication under one channel, making it easier to manage customer interactions. Whether customers prefer calling or texting, having one number enhances convenience, increases responsiveness, and strengthens the customer relationship by offering a seamless interaction point across all touchpoints.